MONSTER

A sales automation solution for Monster Products that integrates enterprise supply chain, customer support, document management applications as well as CRM, Social and point of sale infrastructure.

 

Project:

Improve accuracy of estimated product delivery.

Improve consumer customer service + customer support in both social as well as phone based technical support interactions.

Streamline the partner education process to achieve better consistency in partner training and product awareness.

 

My Role

  • User Research
  • Story Board
  • Task Flows
  • Interface Design
  • Prototypes
 

Story Board Sample

Monster_Storyboard.001.jpg
 

Strategy

 

More to come

 


See more of my work

 
 STRAVA

STRAVA

 MyFitnessPal

MyFitnessPal

 HINT

HINT

 BevMo!

BevMo!